Key takeaways
- One test menu serves every payer.
- Discounts follow the account, not a second price list.
- Reagent cost makes the margin real.
- Delayed releases are counted, not remembered.
A laboratory serves several kinds of payer at once, and each pays a different price for the same test. A walk-in pays the menu rate, an HMO pays less, a corporate annual physical account less again. LabDesk PH keeps the test menu, the accounts, the orders and the payments connected, so the price, the discount, the reagent cost and the margin on every order are all computed from the tests actually performed.
One menu, many payers
Every test carries a price and a reagent cost. An order is a list of tests, and its gross amount and reagent cost both follow from that list.
The discount comes from the account, so the same panel priced for an HMO and for a walk-in never requires a second price list to maintain.
Margin, not just billing
Net amount is gross less discount. Gross margin is net amount less the reagent cost of the tests performed.
This is the number that tells a laboratory whether a twenty percent corporate account is still worth serving, which is a decision most small labs make on instinct.
Turnaround is a promise
Days to release counts from the request to the release. The check reads Pending while nothing has been released, On time within a day, and Delayed after that.
Referring physicians choose laboratories on turnaround more than on price, so a count of delayed orders is a commercial figure, not an administrative one.
Accounts that settle later
Corporate and HMO orders are billed rather than paid at the counter. Payments are recorded against the order, so balance and status follow, and the account ledger totals what each payer owes.
The checks count duplicate order identifiers, orders naming a patient who is not on file, test lines naming an order that does not exist, and any order collected beyond its net amount.
Review exceptions every week
Resolve duplicate IDs, missing links, overdue balances, negative amounts, and open operational items in CHECKS before using the dashboard for decisions.
LabDesk PH Private Google Sheets Web App is designed for use with a Google account, Google Sheets, and Apps Script, using owner-only deployment by default.
No result values, reference ranges or printed laboratory reports, no LIS or analyser interface, no HMO claim filing or PhilHealth submission, no DOH licensing or quality control records, and no specimen barcode or chain-of-custody tracking.
Frequently asked questions
Does it store results?
No. It records which tests were ordered and whether they were released. Result values, reference ranges and printed reports stay in your laboratory system.
How is a walk-in handled?
Leave the account blank. The order reads Walk-in and carries no discount.
Can one patient belong to an HMO and pay cash sometimes?
Yes. The account is set on the order, not only on the patient, so the same person can be billed differently on different visits.
Does this replace official records?
No. No result values, reference ranges or printed laboratory reports, no LIS or analyser interface, no HMO claim filing or PhilHealth submission, no DOH licensing or quality control records, and no specimen barcode or chain-of-custody tracking.
